All NRC employees are expected to work in accordance with the organization’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.
As a humanitarian organization, NRC must remain accountable to the affected population it serves. In particular, NRC seeks to regularly engage with affected communities to ensure high program quality. The purpose of the MEAL Officer based in Tripoli is to engage in data collection, analysis, reporting and validation activities, and provide direct support to the Line Manager in contributing to quality programming and organizational learning. The MEAL officer is responsible for engaging in data collection, analysis, and reporting and validation activities and providing support to the line manager in contributing to quality programming and organizational learning.
Roles and Responsibilities
The role of the MEAL Coordinator is to coordinate and adapt NRC’s Monitoring, Evidence, Accountability and Learning systems and standards at Country Office (CO) level. This position is open to Tunisian and Libyan national staff and will be based either in Tunis, Tunisia, or Tripoli, Libya.
The Coordinator will ensure that MEAL systems, plans, tools, and procedures are effectively implemented, and provides technical supervision, capacity building, and guidance to MEAL staff and programme teams.
The position plays a bridging role between strategic MEAL frameworks set at CO level and their practical application across projects, ensuring that evidence inform programme decision-making, learning, and adaptation.
Generic Responsibilities
- Line management responsibilities for a MEAL Officer. This includes the:
- Performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement.
- Responsible for key processes as workforce planning, recruitment, staff induction and development and ensure Duty of Care for own staff.
- Support and contribute to the development and implementation of MEAL systems, including MEAL Standard Operation Procedures (SOPs), guidance and tools.
- Coordinate implementation and harmonisation of NRC MEAL systems, SOPs, and standards at AO and/or CO.
- Support programme design by reviewing Theory of Change, Core Competency (CC), and project logframes, indicators, and MEAL budgets.
- Provide technical support to MEAL staff and programme focal points in assessments, outcome monitoring and evaluation.
- Ensure that evidence from outcome monitoring, evaluations, and community feedback mechanisms (CFM) is captured, synthesised, and used to adapt MEAL tools, systems, and learning processes.
- Contribute to evaluations, learning exercises, and digital MEAL system roll-out.
- Support partners and/or consortium members to strengthen their MEAL systems, harmonise tools, and contribute to joint learning.
- Compliance and adherence to NRC policies, guidance and procedures, and a specific responsibility for the MEAL policies and procedures.
Specific Responsibilities
- Provide technical support to programme teams on the design and implementation of multi-sectoral assessments/ integrated approaches / thematic, ensuring quality tools, sampling, data collection and analysis, in line with MEAL standards.
- Support the consideration, inclusion, collection and analysis of indicators related to cash-based interventions and market-based approaches within (and across) NRC, where appropriate.
- Ensure that evidence from outcome monitoring, evaluations, and community feedback mechanisms (CFM) is synthesised and used to adapt MEAL tools, systems, and learning processes.
- Act as focal point for specific MEAL components (e.g. Evaluation, Learning, or CCs).
- Consolidate MEAL evidence at are office or thematic level to feed into country office strategy and learning agenda.
- Train programme and partner staff on data collection tools, outcome monitoring methodologies, and safe data practices.
- Support partners through capacity building and guidance provision on their implementation of MEAL related activities.
- Provide rapid MEAL support to emergency response interventions (PDMs, real-time reviews, and data verification).
- Ensure inclusion and standardization of cross-cutting indicators (SIP, gender, age, disability) in all assessments, ToC, log frame and outcome monitoring.
- Carry out any other tasks relevant to the function or the position as delegated by the line manager.
Generic Professional Competencies
- Minimum 3 years of MEAL experience, including at least 2 years in a managerial position with an international NGO, preferably in emergency or post-conflict settings, with experience supporting Internally Displaced Persons (IDPs) and working in camp or remote management environments.
- Bachelor’s degree in Statistics, Information Systems Management, Social Sciences, Development Studies, or a related field. Candidates without a degree but with at least 5 years of relevant experience may also be considered.
- Strong understanding of MEAL principles and current approaches in relief and development settings, using both quantitative and qualitative methods.
- Skilled in data analysis, interpretation of trends, and communication of findings.
- Experience in mobile and online data collection systems and in data management and analysis platforms.
- Experience handling sensitive community feedback in line with data protection principles.
- Experience coordinating with the UN system, INGOs, donors, and local authorities at field level.
- Technical expertise in programme evaluation methodologies and approaches.
- Experience in facilitating participatory discussions, learning workshops, and capacity-building activities.
- Working knowledge of English, both written and verbal.
- Proficiency in Microsoft Office standard applications (Word, Excel, PowerPoint, Outlook) is required; experience with Microsoft 365 collaboration tools (e.g., SharePoint, Teams, OneDrive, Planner) is an advantage
Behavioral Competencies
- Handling insecure environment
- Working with people
- Analysing
- Communication with impact and respect
- Coping with change
- Build meaningful relations
- Empower people
- Act with integrity
- Deliver results
Working days
Tunis Office – Sunday to Friday
Tripoli Office – Sunday to Thursday
Working hours
Flexible working hours 08:00 – 16:00 or 09:00 to 17:00
workplace
Please specify the geographical location of the job, whether it is at the main office, remotely, or at another specific location.
How to apply
Only applications submitted through this LINK will be considered.
With best regards,
Location: Tripoli_/_طرابلس | Type: Contract_-_عقد_عمل | Category: Monitoring_and_Evaluation-المراقبة_والتقييم
