Monitoring, Evaluation, Accountability and Learning (MEAL) Assistant

humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavours to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. With a team of 4,800 national staff, 450 international staff, ACTED is active in 38 countries and implements more than 505 projects a year reaching over 20 million beneficiaries. More on www.acted.org

In Libya, ACTED intervenes since 2011 in the following areas: eastern, western and southern Libya on the following issues: emergency response, protection, civil society strengthening, local governance, disaster preparedness and resilience.

Under the authority of: MEAL Manager.

a)    Support the implementation of solid MEAL systems and mechanisms that are in line with the global MEAL procedures and deliver effective research/outputs so to inform timely decision making and the adoption of sound corrective measures.

b)    Ensure lessons learnt and best practices are discussed and documented.

c)     Contribute to the effective functioning of the Acted Feedback Mechanism (AFM) and enhance the trust and confidence of beneficiaries, identify areas of our work which need to be improved and ensure that Acted learns from the feedback provided through this process.

d)    Develop progressively the technical capacity required to take greater ownership of project-level MEAL activities, including monitoring, assessments, analysis and reporting, under the supervision of the MEAL Manager.

Main responsibilities:

1. Monitoring and Evaluation Systems

1.1.  Technical and Systems Development

a)    Contribute to the development and updating of the country MEAL strategy, the consolidated MEAL work plan and MEAL frameworks for all ongoing projects;

b)    Support the MEAL Manager to implement the MEAL policies and procedures as described in the Acted MEAL standard guidelines and make sure that the tools are followed as applicable;

c)    Contribute to an effective roll-out of M&E collection and reporting systems to all staff and partners through training, site visits, manuals, and other technical support as needed.

1.2.  M&E Implementation and Management

a)    Support the development of, and where delegated draft, ToRs and mission plans for assessments, monitoring and evaluations (baselines, mid-terms, endlines), under the supervision of the MEAL Manager;

b)    Assist in the development of, and where delegated develop, appropriate data collection and analysis instruments and methodologies (e.g. survey questionnaires, focus group discussions, key-informant interviews), as well as data/information dissemination and utilization plans, subject to review by the MEAL Manager;

c)    Assist with data collection activities and, where delegated, coordinate specific data collection and monitoring exercises, ensuring that data collection teams are organized and resourced as needed and deliver according to field mission plans and data quality standards;

d)    Work with the Database staff to ensure that electronic and/or paper-based monitoring records are complete and available for tracking and reporting quantitative data and information, including reporting on Acted’s 28 global strategic program indicators;

e)    Conduct routine quantitative and qualitative MEAL data analysis and support the preparation of reports, factsheets, dashboards and presentations, including appropriate statistical analysis and data visualization, under the review of the MEAL Manager;

f)     Support the regular updating of project MEAL frameworks and indicator tracking tools, ensuring that reported achievements are supported by appropriate source data and Means of Verification, in coordination with the Database staff and under the review of the MEAL Manager;

g)    Conduct routine quality checks of field data and supporting documents, identify inconsistencies, gaps or missing information, and follow up with relevant project or partner teams for correction under the supervision of the MEAL Manager;

h)    Provide routine MEAL technical support and coaching to project and partner staff on data collection tools, indicator reporting, Means of Verification, data quality and applicable MEAL procedures, under the guidance of the MEAL Manager;

i)     Provide data to the Project Development Team for use in preparation of reports to donors and other stakeholders, as required;

2. Learning

a)    Contribute to proactive dissemination and use of knowledge gained through MEAL activities among Project Managers, Technical Coordinators and Project Development Managers;

b)    Contribute to organizing and facilitating learning events in order to capture best practices and lessons learnt when a project closes or as required;

c)    Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influence the strategic development of future projects and activities;

d)    Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.

3. Acted Feedback Mechanism (AFM)

a)    Contribute to the implementation of the Acted Feedback Mechanism (AFM) for the country mission in line with Acted standard AFM procedures;

b)    Contribute to the proper management of the project AFM central database, maintaining confidentiality and referring sensitive complaints through the designated channels.

c)    Support AFM awareness among beneficiaries, project staff and partners, and the availability and visibility of approved AFM materials.

4. Other

a)    Provide regular and timely updates on progress and challenges to supervisors and other team members;

b)    Participate in MEAL-related conferences and workshops when possible and stay up to date with best practices and new knowledge created in the field of MEAL;

c)    Apply Acted data protection procedures and ensure the confidentiality and secure handling of beneficiary information and MEAL records.

d)    Perform any other related activities as assigned by immediate supervisor.

b)    Strong Excel skills;

c)    Ability to clean, analyze and visualize quantitative and qualitative data and to develop questionnaires and monitoring tools;

d)    Experience with KoboToolbox, Power Query and/or Power BI is an asset.

e)    Willingness and ability to undertake field travel within Libya as required.

b)    Minimum 2 years of relevant experience in MEAL/M&E, data management, research or similar functions, preferably with NGOs or development/humanitarian organizations;

c)    Strong written and spoken English and Arabic;

Please send your application until the 10.11.2026 to the following addresse:

by e-mail: Benghazi.jobs@acted.org