Job description

We are seeking a detail-oriented and customer-focused Ticketing Officer to manage ticket reservations, bookings, and customer inquiries. The role involves handling airline or travel-related ticketing operations, ensuring accuracy in bookings, and delivering high-quality customer service.

Job title

Ticketing & Travel Officer

Sex

Both (Male/Female)

Years of experience

Minimum 2–3 years of experience in ticketing, travel agency operations, or a related field.

Job duties

• Manage airline ticket bookings, cancellations, and re-issuance.
• Assist customers with travel inquiries, schedules, and fare details.
• Operate reservation systems such as Amadeus, Galileo, or Saber.
• Ensure accuracy in ticket issuance and compliance with airline policies.
• Handle customer concerns and provide effective solutions.
• Coordinate with airlines and travel partners when necessary.

Job requirements

• Bachelor’s degree or diploma in Travel & Tourism or a related field.
• Proven experience in ticketing or travel agency operations.
• Proficiency in Global Distribution Systems (GDS).
• Strong communication and customer service skills.
• Good command of English (Arabic is an advantage).
• Ability to work under pressure and manage multiple tasks.

Working days

Six days per week. Saturday to Thursday

Working hours

08:00 AM to 04:00 PM (including break time as per company policy)

workplace

On-site – Main Office (Tripoli, Libya)

How to apply

Interested candidates are requested to send their CV via email to: misk.tourism2026@gmail.com .

With best regards,

Location: Tripoli_/_طرابلس | Type: Full_Time_-_دوام_كامل | Category: Ticket_booking_-_حجز_تذاكر, Ticket_Reservation_Officer-موظف_حجز_التذاكر | Tags: #Libyanjobs