Receptionist

Company Description

Balance Studio is a luxury reformer Pilates, stretching, and physical therapy studio located at City Walk in Hay Al Andalus, Tripoli. We are dedicated to creating a serene, minimalist, and welcoming environment where clients can focus on their health, fitness, and personal well-being. Team members are encouraged to provide thoughtful, attentive service and contribute to a positive, inclusive atmosphere. Balance Studio values professionalism, reliability, and respect for every client and colleague, and is committed to fostering a supportive workplace where staff can grow and develop their skills.

Role Description

This is a full-time, on-site receptionist role based at Balance Studio in Tripoli. The receptionist will be the first point of contact for clients and visitors. Key responsibilities and daily tasks include:

• Greeting visitors, answering phone calls, responding to inquiries, and providing clear information about studio services and schedules.

• Managing appointment bookings and maintaining client records.

• Handling check-ins and processing payments.

• Driving retail sales of curated lifestyle and wellness items.

• Assisting with exclusive studio events and workshops.

• Capturing on-site media content (such as Instagram/TikTok stories, behind-the-scenes moments, and event highlights) for the studio’s social media channels.

• Performing clerical duties such as filing, data entry, and managing emails.

• Coordinating with instructors and other team members to support smooth studio operations.

The receptionist is expected to deliver professional customer service and represent the studio’s values in all interactions.

Qualifications & Requirements

• Education: Minimum of a High School Diploma or equivalent secondary school qualification.

• Experience: At least 1 to 2 years of proven, mandatory prior experience working in a receptionist, front desk, customer service, or hospitality role.

• Skills: Strong customer-facing skills, including communication and a warm, hospitable personality. Competence in front desk operations, phone etiquette, retail sales/merchandising, and basic smartphone media capture for social media stories.

• Administrative Capabilities: Solid clerical skills, basic data entry, event coordination support, and familiarity with office software and scheduling tools.

• Professional Attributes: Professional, calm demeanor with a focus on confidentiality, courtesy, and a polished personal presentation.

• Language: Bilingual fluency in Arabic and English is required.

• Availability: Full-time availability to work on-site in Tripoli, with reliable punctuality and attendance.

How to Apply

Interested candidates should submit their CV and application by sending an email or a WhatsApp message directly to the studio.

balancestudiosocials@gmail.com

https://wa.me/message/HHWQZQ5ALSFRP1

Location: حي_الاندلس | Type: Full_Time_-_دوام_كامل | Category: Receptionist_-موظف_الاستقبال | Tags: #Libyanjobs