Meal Officer – Tripoli

Job Description

CESVI is an Italian international non-governmental organization (INGO) working in the field of humanitarian aid and development cooperation. Active in Libya since 2011, CESVI operates with a commitment to principled humanitarian action, accountability, and inclusive programming. The mission focuses on addressing the urgent needs of vulnerable populations while promoting resilience through protection, mental health psycho-social support and early recovery interventions. CESVI is committed to strengthening local capacities, upholding the highest standards of safeguarding, and ensuring a survivor-centered response across all operations. 

Project/Unit Summary:  

Funded by UNICEF and implemented by Albayan under the technical oversight of CESVI, the Programme strengthens access to quality psychosocial support for vulnerable children in Libya in 2026. It delivers structured group PSS activities through Baity Centers, community-based settings, and mobile outreach linked to Non-Formal Education and remedial classes. The Programme also conducts awareness and positive parenting sessions for Libyan and non-Libyan parents and caregivers, promoting children’s well-being, protection, and resilience in both static and hard-to-reach locations.  

MEAL is an independent unit in Cesvi which collects, verifies, and analyzes data to report on 

project successes and challenges, and to identify ways to improve project design and 

implementation, as well as accountability to beneficiaries.   

Specific tasks and responsibilities:

The Meal Officer will be in charge of the implementation of MEAL components under the direct supervision of the MEAL Supervisor. He/She will  

1- Be responsible for the weekly and monthly activity and donor reporting using both internal and external platforms and tools. 

2-Conduct and supervise data collection across different activities 

3-Analyse collected data and produce internal and external reports 

4-Liaise with field teams for monitoring of the activities and the timely implementation of any data       collection needs 

5- Act as the focal point for Cesvi’s Community Feedback Mechanism (CFM)

Essential Job Responsibilities:  

1. M&E responsibilities

• Assist the project personnel with M&E tools and in supporting them in their use. 

• Enter monitoring data on a weekly, monthly, and quarterly basis for external and internal reporting platforms and tools. 

• Collect data and participate in interviews, focus group discussions, and reviews. 

• Clean and analyze project monitoring and evaluation data. 

• Provide inputs, information, and statistics for weekly, monthly and final reports, including drafting reports/sections of reports for internal and donors to use. 

• Lead Post Distribution Monitoring (PDM) surveys by implementing monitoring visits, phone and face-to-face interviews as well as preparing reports on the findings. 

• Contribute to updating the PDM questionnaires. 

• Conduct weekly quality checks and monitoring of data collected by field teams across all the activity databases. 

• Monitor and evaluate overall progress on achievement of results across the projects under his/her purview. 

• Identify gaps in data collection and reporting from program staff and create/implement capacity building plans for them. 

2. CFM responsibilities

• Raise awareness of the affected communities about the safeguarding system and how to report concerns 

• Receive and document all complaints and feedback from beneficiaries, stakeholders, and other parties using the CFM hotline and other channels. 

• Ensure that all complaints and feedback are addressed within the agreed timeframe and in accordance with Cesvi’s policies and procedures. 

• Conduct preliminary investigations into complaints, liaising with relevant staff and departments to gather information and evidence. 

• Analyze complaint trends and feedback to identify areas for improvement and report findings. 

• Maintain an accurate and up-to-date database of complaints, feedback, and related information. 

• Provide regular feedback to beneficiaries and other stakeholders on the status of their complaints and the action taken to address their concerns. 

• Prepare monthly and quarterly reports on the CFM hotline activities. 

• Conduct training and awareness-raising sessions on the CFM hotline, Cesvi’s policies and procedures, and other relevant topics for staff, partners, and beneficiaries. 

• Participate in field visits to raise awareness regarding CFM and its channels. 

3. Other key responsibilities

• Represent CESVI in a professional manner in meetings and ensure good cooperation with local partners and other relevant actors. 

• Keep abreast of developments and understand the latest information on data protection, confidentiality and other legal issues that impact the protection of vulnerable groups or individuals. 

• Respect CESVI’s Standard Operating Procedures and Code of Conduct for the Confidentiality and the Prevention of Sexual Harassment. 

• Contribute to creating a safeguarding culture within the organization. 

• Adhere to Children Safeguarding Policy, PSEA Policy, code of conduct, and report concerns. 

• Assist in any other duties relating to nature of the job as may be requested by the Supervisor for the best development of Cesvi activities. 

Safeguarding Accountability: 

• Upholds CESVI’s core values by promoting respect, dignity, and the well-being of both program participants and colleagues.

• Fosters a culture of openness and trust within the team, encouraging transparent communication and supporting team members to report any concerns through available channels and established mechanisms.

• Demonstrates a proactive commitment to learning about safeguarding and consistently integrates safeguarding principles, including risk identification and mitigation, into their day-to-day responsibilities 

Benefits

Health insurance

Social Security

Job Requirements

• University degree in International Development, Statistics, or relevant field. 

• Minimal 1 year experience in a similar position. 

• Advanced skills in Microsoft Office (especially Excel, Word, and Outlook); familiarity with SharePoint is an asset. 

• Data analysis experience both qualitative and quantitative. 

• Prior experience in MEAL, data collection, and survey implementation. 

• Ability to organize work efficiently and deliver assignments in a timely manner often under time constraints. 

• Ability to work effectively with remote team members. 

• Strong communication skills and ability to engage with beneficiaries and local stakeholders. 

• Excellent organizational skills with attention to detail and the ability to manage multiple priorities simultaneously. 

• Strong interpersonal and communication skills, with the ability to maintain confidentiality and handle sensitive information with discretion. 

• Fluency in Arabic and professional proficiency in English, both written and spoken. 
• Demonstrated commitment to safeguarding, equality, and inclusion of principles in the workplace. 

How To Apply

Interested candidates should apply thorough this link :https://docs.google.com/forms/d/e/1FAIpQLSfArmbQsKGeqdoil5RQJiaqCT93JMDkZR8ojsLwC2YhXMdevQ/viewform…

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Location: Tripoli_/_طرابلس | Type: Contract_-_عقد_عمل | Category: Administration_-_الإدارة