Product Specialist-Medical Devices

Alfa Holding Group

1. Position Summary

Promote, demonstrate, and sell medical equipment to hospitals, clinics, and healthcare professionals. Combine technical product knowledge, clinical application support, and commercial execution to achieve sales targets and strengthen customer relationships.

2. Sales and Business Development

  • Achieve assigned monthly, quarterly, and annual sales targets.
  • Identify new accounts and opportunities; conduct scheduled customer visits across the assigned territory.
  • Develop relationships with physicians, biomedical engineers, procurement teams, and decision-makers.
  • Prepare quotations, follow up opportunities, negotiate within approved limits, and maintain an accurate sales pipeline.
  • Track competitors, market requirements, and commercial opportunities.

3. Product and Clinical Support

  • Maintain detailed technical and clinical knowledge of assigned device portfolios.
  • Deliver product presentations, demonstrations, and application discussions.
  • Recommend suitable equipment based on documented customer needs.
  • Coordinate evaluations, training, and manufacturer-led education with relevant teams.

4. Customer and Tender Management

  • Maintain regular customer contact, respond to enquiries, and follow up on quotations and orders.
  • Support preparation of tender specifications, compliance statements, and commercial documentation.
  • Coordinate product datasheets, supplier clarifications, and timely tender submissions.
  • Track customer feedback and escalate complaints through approved procedures.

5. Cross-Functional Coordination

  • Coordinate installation, commissioning, and demonstrations with service engineers.
  • Follow up on deliveries, inventory availability, invoices, and outstanding payments with responsible departments.
  • Communicate technical concerns promptly and follow up on customer acceptance and satisfaction.

6. Reporting and Administration

  • Submit daily activity updates, weekly sales reports, and monthly forecasts.
  • Maintain accurate CRM/customer records, visit reports, and opportunity tracking.
  • Protect confidential customer and commercial information and follow company procedures.

7. Qualifications and Experience

  • Bachelor’s degree in Medicine, Pharmacy, Biomedical Engineering, or related healthcare field.
  • Preferably 1–3 years of relevant medical device sales or clinical application experience; promising fresh graduates may be considered.
  • Good knowledge of clinical terminology and medical device specifications.
  • Strong communication, presentation, negotiation, and organizational skills.
  • Proficiency in Microsoft Office; good Arabic and English; willingness to travel.

8. Key Performance Indicators

KPI Measurement
Sales achievement % of assigned target achieved
Customer engagement Qualified visits and new accounts
Pipeline quality Qualified opportunity value and forecast accuracy
Quotation conversion % of quotations converted to orders
Product competence Training completion and demonstration quality
Reporting compliance Timeliness and accuracy of reports
Customer service Follow-up timeliness and customer feedback

To apply for this position, please send your resume and cover letter to hr@alfaholding.com. Please make sure to write the job title as the subject line.

  • Alfa Holding provides competitive salaries, as well as personal development opportunities to all employees.
  • Alfa Holding is an equal opportunity employer, and encourages all to apply for any job vacancies (males, females and people with disabilities).
  • Alfa Holding is committed to respecting human rights, and is against taking advantage of migrants and children,
  • Applying to any vacancies with Alfa Holding is free of charge, and open for all.

الراغبين بالتقديم ارسال السيرة الذاتية وخطاب التقديم على البريد الإلكتروني hr@alfaholding.com

يرجى التأكد من كتابة اسم الوظيفة المتقدم عليها في عنوان البريد الإلكتروني .

  • تقدم شركة ألفا القابضة رواتب تنافسية، بالإضافة إلى فرص تطوير شخصي لجميع الموظفين.
  • شركة ألفا القابضة تقدم فرص عمل متكافئة للجميع، وتشجع جميع الأفراد (ذكورًا، إناثًا، وذويا الاحتياجات الخاصة) على التقديم لأي وظائف شاغرة.
  • تلتزم شركة ألفا القابضة باحترام حقوق الإنسان، وتعارض استغلال المهاجرين والأطفال.
  • التقديم لأي وظيفة شاغرة في شركة ألفا القابضة مجاني ومتاح للجميع.

Location: Benghazi_/_بنغازي | Type: Full_Time_-_دوام_كامل | Category: Medical_Rep-ممثل_طبي

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